Family Resources
Saint Augustine Behavioral Center recognizes the important role families play in the treatment and recovery process. This page provides general information regarding visitation, communication, personal belongings, and frequently asked questions.
Visiting Hours
Approved visitors may attend scheduled visitation periods on weekends and designated holidays.
Saturday: 1:00 PM – 4:00 PM
Sunday: 1:00 PM – 4:00 PM
All visitors must be approved prior to arrival and may be subject to security screening.
Patient Phone Calls
Patients are provided opportunities to communicate with approved family members during designated phone hours.
Phone access may be adjusted based on treatment goals, behavioral expectations, and clinical recommendations.
Recommended Personal Items
- Comfortable clothing
- Personal hygiene items
- Prescription medications
- School materials (when approved)
- Family photographs
- Approved reading materials
Frequently Asked Questions
Will my child attend school while in treatment?
Yes. Educational services are available to help patients maintain academic progress during treatment.
Can my child have visitors?
Yes. Approved visitors may participate during designated visitation periods.
How long will my child stay?
Length of stay varies depending on clinical needs, treatment goals, and recommendations from the treatment team.
Can patients bring cell phones?
Personal electronic devices are generally not permitted unless specifically approved by staff.
Patient Rights
- Right to respectful treatment
- Right to privacy and confidentiality
- Right to participate in treatment planning
- Right to communicate concerns or grievances
- Right to receive information regarding treatment
Additional Assistance
Families with questions regarding treatment, visitation, educational services, or discharge planning are encouraged to contact the Family Services Department.
Family Services Office
(404) 555-0157